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Privacy Policy

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Data Controller

Elite Productivity Coaching LLC (EPC) acts as data controller for all personal information collected through this website. Registered address: 2200 Addison Ave, Suite 500, Palo Alto, CA 94301. Compliant with GDPR, CCPA, and PIPEDA.

Information We Collect

  • Personal Identifiers: Name, email, phone, billing address (for invoicing).
  • Professional Data: Role, company, team size, productivity goals.
  • Usage Data: Cookies, session recordings (Hotjar), analytics (GA4) with IP anonymization.

Legal Basis for Processing

Consent (opt-in for marketing emails), contractual necessity (service delivery), legitimate interest (analytics to improve services), and legal compliance (tax records).

Data Sharing & Retention

We do not sell personal data. Third-party processors: Stripe (payment processing), Google Workspace (email), Zoom (consultations). Data retained for 36 months after last contact unless earlier deletion requested. Under CCPA, you may opt-out of data sharing at any time by emailing [email protected].

Your Rights

  • Right to access, rectify, or delete personal data.
  • Right to data portability in CSV format.
  • Right to withdraw consent and object to processing.
  • Right to lodge a complaint with your local supervisory authority (e.g., ICO for UK, CNIL for France).

To exercise rights, contact DPO at [email protected]. We respond within 30 days.

Cookies & Tracking

We use functional cookies (session ID), analytics cookies (GA4 with anonymized IP), and marketing cookies (LinkedIn Insight Tag). Cookie consent via cookie banner with granular controls. See Cookie Policy for details.

Investing in productivity coaching carries inherent risks, including financial outlay and time commitment. While our methods are evidence-based, individual results may vary. Elite Productivity Coaching does not guarantee specific outcomes or future success. Please consult with a financial advisor before making any investment decisions. Past performance is not indicative of future results.